Responsible Gaming

Our Commitment to Safe Gaming

At A Touch of Blue, we're committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

In New Zealand, you must be 18 years of age or older to participate in online gaming. We take age verification seriously and reserve the right to request proof of age at any time. By accessing SkyCity Online Pokies through our site, you confirm that you meet the legal age requirement.

Warning Signs of Problem Gambling

If you or someone you know exhibits any of the following behaviours, it may indicate problem gambling:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover lost money
• Hiding gambling activity from family, friends, or partners
• Neglecting work, study, or personal responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or depressed when unable to gamble
• Lying about the extent of your gambling activities
• Using gambling to escape problems or negative emotions
• Experiencing relationship conflict due to gambling
• Experiencing financial difficulties as a result of gambling

Self-Help Tools

Most responsible gaming operators, including SkyCity Online, provide tools to help you maintain control:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
• Loss Limits: Restrict the amount you're willing to lose in a set timeframe
• Reality Checks: Receive regular notifications about your gaming time and spend
• Time-Out: Take a temporary break from gaming for hours or days
• Self-Exclusion: Exclude yourself from gaming platforms for extended periods

Contact SkyCity Online's support team to activate these tools on your account.

Support Organizations in New Zealand

If you're struggling with gambling, help is available:

• Problem Gambling Foundation (PGF)
  Free, confidential support for problem gamblers and their families
  Phone: 0800 664 262 (24/7)
  Website: www.pgf.nz
• Gamblers Anonymous
  Support groups throughout New Zealand
  Phone: 0800 GAMBLER (0800 426 253)
  Website: www.gamblersanonymous.org.nz
• 1Doc3 — Online Counselling
  Free mental health support available 24/7
  Website: www.1doc3.org.nz
• Samaritans
  Emotional support and crisis assistance
  Phone: 0800 726 666
  Website: www.samaritans.org.nz

International Support Resources

Additional support is available internationally:

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

Take Action Today

If gambling is affecting your life, please reach out for help today. Problem gambling is treatable, and support is available. Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz to speak with a trained counsellor.

Remember: You are not alone, and seeking help is a sign of strength, not weakness.